Important Information
Policies
To help make your stay at Hotel Saint-Andre in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies are straightforward and aligned with a small downtown hotel setting.
- Check-In & Check-Out Policy
Check-in typically begins in the afternoon, while check-out is scheduled for late morning. Requests for early check-in or late check-out are subject to availability on the day of arrival or departure.
- Identification & Age Policy
A valid government-issued photo ID is required at check-in. The primary guest must meet the hotel’s minimum age requirement to register and assume responsibility for the room.
- Payment & Deposit Policy
A credit card may be required at check-in for payment confirmation or incidental authorization, depending on the booking terms and rate type.
- Cancellation Policy
Cancellation and modification conditions vary by rate. Flexible bookings allow changes within a defined timeframe, while discounted or advance-purchase rates may be non-refundable.
- Pets Policy
Pets are not permitted at Hotel Saint-Andre Montreal. Service animals are accommodated in accordance with local regulations.
- Parking Policy
The hotel does not offer on-site parking. Street parking and paid public garages are available in the surrounding downtown area.
- Accessibility Policy
An elevator is available, though accessibility features are limited due to the building’s age. Guests with specific mobility requirements are advised to confirm suitability before booking.